Privacy Policy for Kwiko App
At Kwiko, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use the Kwiko app. By using our services, you agree to the terms of this policy.
1. Information We Collect
1.1 Information You Provide
- Personal Information: Name, email address, phone number, delivery address, and payment details when creating an account or placing an order.
- Feedback and Support Requests: Information provided when contacting customer support or submitting feedback.
1.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: App interactions, pages viewed, and features accessed.
- Location Data: Approximate or precise location for delivery purposes (if you allow location permissions).
1.3 Information from Third Parties
- Data from third-party services (e.g., social media accounts linked to Kwiko) used to enhance your experience.
2. How We Use Your Information
We use the information collected to:
- Process and deliver your orders.
- Improve and personalize the app experience.
- Provide customer support and resolve issues.
- Notify you about updates, offers, and promotions.
- Ensure compliance with legal obligations and protect against fraud.
3. Sharing Your Information
We may share your information with:
- Service Providers: Delivery partners, payment processors, and customer support providers for order fulfillment.
- Legal Authorities: When required by law or to protect the rights and safety of Kwiko and its users.
- Business Partners: For marketing and promotional activities, with your consent.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Security Measures
We implement robust security measures to protect your data from unauthorized access, disclosure, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Withdraw consent for specific data processing activities.
To exercise these rights, contact us at [kwikoofficial@gmail.com].
7. Third-Party Services
Our app may contain links to third-party websites or services. This Privacy Policy does not apply to those services, and we encourage you to review their privacy practices.
8. Children's Privacy
Kwiko is not intended for children under the age of 13, and we do not knowingly collect personal information from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected here, and significant changes will be communicated to you.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: [kwikoofficial@gmail.com]
By using the Kwiko app, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using the app.
